case study02

1. Why did the IT group at Royal Caribbean have such poor performance and business status in the company?

• They don't help each other instead they compete for attention and turns that they fail to improved their work as in It.
  

2.What are the top three factors in Tom Murphy's turnaround of the IT function at Royal Caribbean? Explain the reasons for your choices.

-->Respect -to work together and instead of each people having understand or even agree with each other every time.

-->Communication - communicates all the time, everything to everybody.

-->Time - to spend a lot of people.


3.Visit the website of Royal Caribbean. Evaluate the effectiveness of the website and the service being offered to attract and serve the travel needs of customers and prospective customers. What could be improved? Outline the business impact of your idea.

case study questios

1. How well is IT supporting the business goals of BellSouth? Explain

• IT projects taht directly support add value to their companies primary business goals. in other words, they're following the money.
  

2. Is BellSouth's technology transfer map a good way to determine It investmemt priorities? Why.

• Yes, many responding to the demand for a return on investment by homing in one or two critical.
  

3.What else could BellSouth do to guarantee the strategic business vaule of potential IT investment projects? Visit their wesite for ideas. Defend your proposals.

• BellSouth's website to orther and even self-in stall the software they would need to get up and running on the new ADSL( Asymmentric Digital Subscriber Line)"fast access" high-speed internet service.